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JENNIFER ROSE

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How To Attract More Traffic To Fashion And Beauty Businesses

Jennifer Rose October 25, 2016

Here are four reasons why fashion, beauty and lifestyle businesses should be posting 2000+ word articles or blog posts. And let me warn you, I can be quite convincing.

When content marketing started to really get traction in the marketing world and businesses started to take notice, I interviewed for a Content Manager position.  And I will never forget when the interviewer asked me, “Have you ever written 2000+ word content?” And I looked like, “What!?”  And my eyes were super huge. I flat out responded, “No, I definitely have not.”  I couldn’t even fake it.  I knew right then and there, I was not going to be hired for this position nor was it a good fit.  They were specifically in the interior products business, and at the time, I just didn’t believe that long-form content was the answer for a brand like their's.  I quickly realized how wrong I was.

A lot of SEO specialists and digital marketers were singing long-form content’s praises for generating more leads, but I wasn’t convinced it applied to all businesses.  But the more I researched, the more I understood. Of course, fashion, beauty, and lifestyle businesses should be doing this. Think about how many of us type in, “how to style a striped dress” or  “hacks to getting a close shave.”  And we all know there is written and video content out there to answer these questions, but most of these questions are answered and created by media, not by brands.  Why is that?

Brands and businesses (especially online businesses) need to be the first search result to answer the questions of their customers.  And this is just the tip of the iceberg. We’re not even talking about the creativity in content.  Just simply providing answers that are directly (or indirectly) tied to your business is a great strategy, alone.  Salons, doctors’ offices specializing in laser treatments, cosmetic surgery centers, spas, etc. should be producing tons of video and long-form as a part of their marketing strategy.  Not just relying on paid ads, Groupon and LivingSocial.

Most fashion and beauty businesses have measly and neglected (and did I mention not pleasing to the eye) blogs that are periodically updated with news, sales, or short blog posts that don’t really bring value to the reader (aka a potential customer).  Remember, this is the attraction part of the buyer cycle.  But, you want to know what is great about knowing this info?  It means you can drastically improve your traffic, your leads, and get more customers.  You can actually kill the competition by doing one thing-- posting more long-form content that brings value to potential customers.  

First, let’s define long-form content:

According to Wordstream, long-form content is generally defined as blog post content with more than 700 words, with a potential average of around 1200 words.

You don’t have to stick to this word count, but this is a good guide.  And as you probably suspected, the longer, the better.  More like 1500 - 2000 words.  But it can’t just be 2000 words for the sake of being 2000 words. It needs to resonate, be relevant and interesting to your target audience.  This is assuming you have customer or buyer personas  written out that can help drive the tone and perspective of the content. Quality over quantity, always.

Sounds good?  Good.  I’m not completely done convincing you yet. I’ve listed, in detail, my top reasons why it is a winning digital strategy.

1. I promise you will rank higher in search results (without having to do paid ads!)  

Creating a high-quality 1500 word piece of content that delights your audience, optimized with the right keywords, and is mobile responsive will generate more traffic to your business. And who doesn’t want that?

Trusted digital marketer and blogger, Neil Patel says including links with additional information to learn more about other resources your business provides, or resources that are related to your business is also necessary.  And after a while, you will notice bloggers and websites start linking to you!  See Neil’s stats below for some of his blog posts. The number one ranked post was 2,416 words. And you can get these kinds of numbers with any industry.  You just have to be creative.

 

2. Add value for your customers without discounting products or services

I believe this should be the main driver for creating any type of content, whether it is a video, short blog post or long-form content.  What more can you provide to your customer that will make you look more credible and trustworthy?  By helping your customer find answers to questions that are relevant to what your business offers and its surrounding ‘lifestyle.’  So, what the heck am I talking about?

For example, let’s say you are a doctor’s office that focuses on laser treatments, among other things. But, let’s go with laser.  I’m picking laser because I’m a huge fan and just wrapped my final treatment a month ago.  So, obviously I’ve been telling the world how it has basically changed my life.  Not kidding.

If you Google, “laser hair removal,” see what comes up:

Of course, you’ll see the big guys specializing in laser and paying the big bucks at the top of the page, but you also see the WebMd search result that says, “Benefits, Side Effects, and Cost”.  This is a prime opportunity to post a doctor endorsed long-form blog post to include video, multimedia, and links to more information.  And the doctor’s office would also be reaching a specific customer persona with this tactic.

If you scroll further down, you will notice related searches.  And there you have it, seven topics to write a long-form blog post specifically focused on laser hair removal.

Okay, let’s try another example. Let’s go with a jewelry company.  Chokers to be exact, since they have recently become a huge trend.  I searched, 'choker necklaces' and per usual, the huge brands are dominating the keywords, but take a look at related searches. I see ‘chocker necklace diy’.

You are probably wondering, “Why would a jewelry brand want to create a post around a diy choker? They won’t end up buying from the brand!” Breathe, I got this. Hear me out.

Let’s look at the facts.  According to Google, there are between 1,000 to 10,000 searches for ‘choker necklace diy.’ So, why wouldn’t you want to get in on that? 

Found in Google Keyword Planner

So, my strategy would be to feature one of the jewelry brand’s best-selling chokers as the focal point for inspiration, and then provide a step-by-step blog post on how to create one very similar, but not EXACTLY like the one the brand sells.  The post would also include some history on the origin of the choker as well as styling suggestions. In the end, the reader may or may not create the DIY or buy from the brand, but at least the reader has been exposed to the brand and has received value.  It tells readers, I don’t mind showing you how it’s done because I know my product is superior and I’m confident in that.  BOOM.

3. Which leads me to the third reason. You become a thought leader in the industry!

Like, who doesn’t want to become the number one resource and/or publisher as a business?  This can easily happen when you are focused on creating content around your customer personas, speaking to them in their language and meeting their needs, concerns, and most importantly, desires.  Net-A-Porter does an excellent job at this, and is THE leading online luxury retailer.  And a big reason for this is their commitment to content and editorial with their magazine, The Edit.  

They got on the train early and won. Their customers come to the site for more than products, they get styling and storytelling.  Not only is it shoppable, is also provides another revenue stream by selling ads against the magazine as well. Sounds like a good ROI to me.

3. Long-form content can save you a lot of time in resources in the long-run.

You can do a whole lot more with long-form content than you can with quick and dirty blog or social media posts.  The possibilities are endless - you can take a 2,000-word article or post, and pull captions for Instagram and Facebook, as well as create shorter blog posts. Do a photoshoot, so you have excellent and original photos to accompany your post, which most of you probably already have in your arsenal of imagery. Plus, how about shooting video during the photoshoot?  Remember, you need to have a strategic game plan for the video, like a script. Edit a 30-50 second video for Instagram and Facebook, and post the full version on your site. You see how that one post gave you weeks worth of content.

4. Converting readers into buyers!

Isn’t this what we really care about anyway?  When you have evergreen content (aka, content that doesn’t go out of style), it can keep working for you long after a paid ad will.  As I mentioned earlier, in order to convert and close you need to attract strangers to your business with some useful and creative content, engage them and turn them into leads, and hopefully customers. Check out the visual below courtesy of Quick Sprout. Is it a lot of work?  Yes.  Will it happen overnight, or even a week? No.  But most things worth having without spending extra mula, is worth it.

I’m sure your heart is beating super fast and you are feeling overwhelmed. Breathe, you can relax.  All of your content doesn’t HAVE to be long-form.  But committing to writing one to two posts a week over a 3-6 months period will do wonders for your business.  

And if you’re feeling like, “shit, I have to start doing this like, today,” and need help figuring this mess out?  Hit the button, below.

Yes, I need help getting more traffic to my business
Tags online traffic, fashion business, beauty business
2 Comments
everlane transparency online marketing strategy

How To Use Brand Transparency In Your Online Marketing

Jennifer Rose October 13, 2016

I remember when I first started working in the real world, I needed to supplement my income ASAP.  I was fresh out of college and the recession was in full effect.  I was working at a fledgling PR job at $10/hour and started working with a small fashion e-com on the side. I don’t even remember how I landed this gig, but she was an awesome client, and for a 22-year-old, the money was great. I was able to develop my skills independently from my job.  But the one thing that made working with her rewarding and that stood out to me, was her vision (as she was ahead of the game with her blog) and her willingness to be transparent about her life and journey.

Here’s an word for word excerpt from one of her quick emails:

“This business is 5.5 years a hobby…. And the last 8 months full time.
I am going through a divorce, with a waiver on alimony.
I gave away the house and the cars and walked out with only my business and 2 dogs. 
So the last 8 mths, I’ve been pushing it really hard…and I need all the help I can get.
My budget will be limited but I am not going to skimp on PR either.  I know how important it is.”

Not only was her story well-integrated into her blog posts and ‘about’ pages, she was transparent with her customers.  The above is what real transparency looks like.  It made me WANT to work with her and be a part of what she is doing.  As well as cultivate a long-term working relationship, which we did.  I knew I was greatly helping her build her business and I understood this was a make or break for her. 

Transparency: What it means to marketing and the winners

The concept of transparency in marketing has been a hot button for the last few years.  And since I’m hungry and it’s lunchtime, I thought this stat would be appropriate.  

“According to the 2016 Food Revolution Study, 94 percent of consumers say transparency is important to their purchase decisions. Empowered by choice and information, customers have a greater expectation—and demand—for transparency from brands.”

But this goes beyond food. Bare with me. 

Let’s first define transparency.  In the words Merriam-Webster:
-able to be seen through
-easy to notice or understand
-honest and open : not secretive

Now that we clearly defined what that means, maybe your gears have really started grinding.  There are a few fashion and beauty brands that are killing it using transparency in their marketing and is integral to their brand and storytelling. 

When customers perceive you to be honest and open, they will trust you, and start buying into you and will buy from you.  Fashion brand, Reformation, known for their beautifully ‘killer’ dresses ‘that don’t kill the environment’ do a great job of articulating that they mostly manufacture in Los Angeles.  Their bio reads, 


“We source sustainable fabrics and vintage garments while incorporating better practices throughout our supply chain to make beautiful styles at a fraction of the environmental impact of conventional fashion. It is our mission to lead and inspire a sustainable way to be fashionable.” 

And they go in-depth on their site, breaking down their sustainable practices.  Like, who doesn’t want to buy from them?  Not me!  I never resist their end of year sale. 

Everlane is another one of my favorites who is doing it right and is the basis of their business. It is literally the reason why I buy my basics from them.  And not to mention beauty brand, Glossier and its incredible messaging and the illustration of their conception to launch.

glossier transparency online marketing strategy

Patagonia, the long-standing outdoor clothing and gear has always been committed to sustainability and did an excellent job with their Fair Trade Campaign, asking people “how is your clothing made?”.  They used this campaign to get people thinking about how/where their clothing is made to create a stronger demand for Fair Trade products. The inspirational campaign video received 107,000 Facebook views, 1,400 likes and 62 comments in one week.  Wow.

 

Believe it or not, brands like Zara, Levi’s and H&M are also using transparency to earn customers trust and tell their story. 

The need to get-it-togethers

Now, let’s discuss who should be doing this, and either is not doing it well or not doing it at all.  Studies have shown luxury brands index very low in transparency.  Customers are more savvy about how and when they shop.  These days, they are not going to buy a handbag just because it’s Chanel.  They want to feel a connection.  They want to know how the quilted double flap bag is made, who the designers are, and where does it go after design.  Most luxury brands, of course, want to keep this private due to various reasons I won’t get into on this particular post, but this is a huge area of opportunity for growth.

It’s also a missing piece in a lot of e-commerce businesses. How many of us find that perfect top on a mighty, but small online shop, but have no clue who is behind the site, where it’s shipping from, etc.?  This is a huge miss, as most customers won’t shop at an online store they don’t feel secure buying from. With so much competition in online retail, it’s important to make building authentic relationships with customers a priority.  And show there are humans behind the business. 

But you don’t have to be a “sustainable” or “eco-conscious” brand to be transparent.  There are various ways to infuse transparency in your storytelling and branding.  But first, you have to get over your fears of letting your customers/audience see what’s behind the scenes. Most of us can be quite private in our personal lives and want to keep some things to ourselves, especially  with our business. But it’s important to open up at the right time in the right way to the right audience. 

Here are a few different ways to be more transparent with your customers.

1. Give your customers an office or studio tour.  Again, it’s about going behind the scenes, meeting staff and getting a feel for the vibe. What’s the story behind you creative space? Get into the details!  Create a blog post around this with beautiful photos and a video that lives on your website.  State your values as a company and keep reiterating this throughout the content.

2. If you’re proud of your manufacturers, and its business practices are all above board (which I hope this is the case for all of the brands reading this), take your customers on a tour.  Show them how things are made. Give them a history of the manufacturer.  How did you begin working together?  It’s an easy and fun story to tell.

3. Create a campaign around your hero product.  Show and tell how it is conceptualized or designed, produced, etc. over a series of videos and blog posts that is distributed via your social channels. Remember distribution is one of the most important parts of this game (a more detailed post on that to come!). 

Let’s summarize this

In order to build trust, sincerity, and loyalty with customers, you have to pull the shades back and show and tell what you’re proud of about your business.  Show your customers the nitty gritty.  Use video and written content to tell the story. 

What are your thoughts on transparency?  Do you have additional tips to nailing transparency? Share in the comments. 

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Tags brand transparency, online marketing, content marketing
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